FAQS

What is your vaccination policy?

ALL dogs must be current on Rabies, Distemper, and Bordetella. Proof of all these vaccinations is required to stay.  Please fax or email your paperwork before your arrival date.

Fax: (608) 253-6001  Email:  wisconsindellspetretreat@gmail.com

What time is check out?

Check out time is by 12 Noon.  Check outs after 12 Noon are charged $22 per dog and can stay for Day Camp.  Guests that stay for Day Camp just need to be checked out before 8 PM.  

What if my dog is not fixed? 

Dog's that are not fixed are welcome to stay at our resort and are just an additional $5 per night.

What if my dog is not social?

Non-Social dogs are welcome and are let out just as many times as social dogs and just spend their time playing with their caretaker.  Non-Social dogs are an additional $5 per night.

If we have more than 1 dog can they share a room?

Yes, additional dogs from the same family can share a room for just an additional $30 per night.

What should we bring with us?

The only thing you need to bring is food.  If you forget food we can provide ours (American Natural Premium) for a $2 charge per meal.  Please portion the food in small containers or Ziplock bags instead of bringing huge bags that wont fit in their locker.  We have measuring cups and use our own dishes as we wash ours after each meal and do not want to get ours mixed up with yours.  We provide bedding in all rooms but understand bringing your own blankets and bedding help them feel more at home.   Label all bags of food and other belongings with your pet's name and only bring items that won't be missed if they get wrecked or misplaced.  Please double check that you have all of your items when you check out as sometimes things might still be in our laundry room or left in a play yard. Our Resort has housekeeping and laundry services throughout the entire day to make sure their room is always fresh and clean.

 

Is your resort climate controlled?

Yes, all of the luxury kennels and themed suites come standard with in-floor heat and are climate controlled with air conditioning for the warmer Wisconsin months. We ensure all pets staying with us are comfortable and happy.

What is the Doggie Day Camp program?

Our doggie day camp program is in place so that while you are at work or enjoying the Wisconsin Dell’s your dog is taken care of. While you’re away at work or at a meeting, your best friend is enrolled in our Wisconsin Dells doggie daycare program. Your dog can play the day away with the other campers and resort guests.

 

Are play groups supervised?

Yes.  All playgroups are ALWAYS supervised.  Our outdoor play area is a fully enclosed safe play center for your dog. Our outdoor enclosure has areas with slanted shade tops to keep the sun off them and shallow pools for your dog to cool off in. Our outdoor play yards and indoor playcenter is fully segmented and is capable of closing off sections to divide the playgroups. 

 

What if my pet needs medications? 

We are happy to provide medications to your pet according to your schedule for a $2/day charge.  If your pet requires insulin, we are able to give it for $2/shot.  Please do not put any medications or supplements into individually packaged bags.  It works best for us if you bring your pet's medications in their original pill bottles for us to dispense as instructed.  Please double check at check out that you have all of your medications back.

Do you offer a Military Discount?

Yes, we offer a discount on boarding.  Please just let us know at check out.

Do you allow after hours check-ins and check-outs?

Yes, just ask us how it works when you make your reservation.​

 

​Where can we find you?

Pet Retreat is located on County Highway P in the Wisconsin Dells, just off of exit 89. We are located a 1/2 mile from Wal-Mart and Home Depot and are only 5 minutes away from all the major Wisconsin Dells attraction resorts!